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                         CADEL COMMUNICATION                      

Dear Customer,

We are experiencing a temporary technical issue on our Cadel/TW Ecommerce site; our team is currently working to correct this situation.

In the event that you consult the invoice from our website and it displays an amount greater than the one originally displayed when ordering, please contact the customer service at your respective Cadel/TW Warehouse whom will then provide you with the invoice from our System. We will withdraw this notice as soon as this issue is resolved.


New hours for our Langley, Vancouver location starting August 10 2020: 
Monday to Friday from 7:30AM to 5:00PM

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IMPORTANT NOTICE

Office staff remain in the Cadel Mississauga office.

New address for inventory (pickups and returned parts)

 525 Boxwood Drive

Cambridge, ON   N3E 1A5

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IMPORTANT MODIFICATIONS TO SHIPPING METHODS

 REMINDER – Choices for shipping methods


In order to complete your order, you have to select a shipping method which is a mandatory field. It is important to choose the right shipping method since it informs the DC on how to manage the shipment of your order. 

See documents below for more information.
Delivery Methods Definitions Shipping Method Reference Guide
Montreal
Montreal
        Toronto Toronto
       Vancouver Vancouver

If you have any question or comment,
please contact the HVPD support team at 1-866-868-4625.